Drivers Mate

Are you the perfect co-pilot for a journey of delivering happiness? Do you want to play key part in delivering customer satisfaction one B&Q product at the time? If the answer is Yes, read on!

Here at GXO, we’re working together with B&Q and are looking for a Drivers Mate to join our Store to Home team in Edinburgh (EH15 3HS).

You’ll be working on a full-time, permanent basis, on an ‘Any 5 days out of 7’ pattern, contracted to 40hrs per week, starting at 11:00. This role will require flexibility as you will be working on a 4 week rota pattern (provided in advance) including weekends.

Pay, benefits and more:

As a Drivers Mate, you’ll receive:

An hourly rate of £12.21, that is an annual salary of £25,396.80

• An additional £5.50 per hour when working on Sunday
• A potential to earn and additional £100 every 6 months via the attendance bonus scheme (Ts & Cs apply)
• Overtime pay of £18.32 per hour (when applicable, paid over 40hrs)
• Holiday pay and Workplace pension
• B&Q store discount upon successful completion of probation period
• A 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme
• Access to our MyBenefits platform offering a variety of high street discounts, cashback cards, a saving scheme and much more!
• Access to GXO University – home to a wealth of online training courses, meaning your development never ends!

What you’ll do on a typical day:

• Work as a part of two-person team delivering products to customer premises (room of choice) on multidrop basis – an average of 16 drops per day off peak and 24 drop per day in peak season
• Assist the delivery driver in parking and manoeuvring a company vehicle as well as loading and unloading of vehicles as and when required
• Provide effective customer service while ensuring goods are delivered in excellent condition
• Ensure that customers are kept informed of their estimated time of delivery and any issues are communicated in a polite and courteous manner

What you need to succeed at GXO:

• Experience of dealing with multi drop home delivery preferred but not essential
• Excellent customer service skills, both written and verbal
• Willingness to complete manual handling tasks such as pulling, lifting, and pushing
• Can do attitude with a knack for problem solving
• Willingness to undertake pre-employment Disclosure and Barring Service (DBS Check)
• Be prepared to commute to Edinburgh (EH15 3HS) for the required shift pattern