Manager, Financial Promotions & CMA

We’re looking for a Financial Promotions & CMA Manager to support the head of function in creating a new function of dedicated compliance specialists that support the Group in adhering with all core regulatory requirements in relation to financial promotions; as well as a centre of excellence for compliance advice for CMA rules and guidance. Not only will you bring compliance experience, but we’re looking for someone innovative and transformational who loves proactively working with the business to develop new opportunities to better meet customers’ needs.

What you'll be doing:

• Act as one of the Group’s specialist Conduct & Compliance Risk managers and represent the organisation, building relationships with external partners, in particular regulators and other governing bodies.
• Ensure risks are measured, monitored, controlled, and reported on a timely basis and consistently across the Group, and provide independent challenge to risk decisions, as they relate to your specialism.
• Interpret new and existing regulations accurately and adeptly, highlighting the direction of travel and anticipating the impact of the proposed changes across the whole Group.
• Contribute to maintaining the balance between risk-taking and risk mitigation, defining and developing a clear and comprehensive risk appetite that outlines risk tolerances and risk limits.
• Support the development of appropriate control objectives for Conduct & Compliance Risks. Ensure that the Group’s business processes, systems and activities are conducted in a controlled and compliant manner.
• Help identify Key Risk Indicators and Key Control Indicators to track progress and measure the performance of controls, providing appropriate reporting and escalation to senior management and the Board.
• Provide support to risk and control owners to report incidents, exceptions, or non-compliance with control objectives. Support the application of corrective action and implementation of changes when control objectives are not being met or when existing risks change and/or new risks emerge.

Why Lloyds Banking Group?

Join us and, as well as making a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities – you’ll find them all here.

What you’ll need:

• Knowledge of Financial Promotion rules across all products, advertising standards and the Consumer Duty Sourcebook with the ability to provide challenge and advice to various platforms e.g. Personalised Experiences and Communications Platform.
• Knowledge of Competition and Markets Authority (CMA) rules and guidance, including interpretation and traceability, regulatory engagement, and delivery of compliance advice.
• Contribute to the development of group-level policy and setting risk-appetite.
• Able to demonstrate ability to provide challenge and advice to platforms.
• Able to demonstrate an understanding of RegTech and how to utilise technology and data led solutions to deliver enhanced consumer outcomes.
• Good understanding of the latest Compliance frameworks and technology being used across financial and non-financial services to enable you to lead a specialist risk centre of excellence.
• Knowledge of relevant laws, regulation, industry standards and established exemplar practice in technical subject area.
• Experience of supporting the development of group-level policy and setting risk-appetite, with expertise in continuous monitoring and reporting on group exposure.
• Demonstrates ability to build partnerships.

And any experience of these would be really useful:

• Has examples to show how they have helped the business to understand its compliance obligations, including successful oversight and challenge to ensure adherence to Compliance Risk Appetite.
• Good communication skills and the ability to influence.
• Inclusive working style that ensures everyone can be themselves in a safe environment.
• Record of delivering results and an awareness of the importance of documentary evidence for key decisions.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies